Legal terms for account and wallet access
Our Legal terms explain who may access the account area, how identity details are checked, and when a request may need additional confirmation. Access depends on local law, and we do not describe a payment rail as permission to use the service in every location. Before
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an account is opened, you provide the requested phone details and complete the stated verification step. Wallet records for DANA, OVO, GoPay and QRIS are matched against the account details you submit. Bank transfer and virtual account references may also be retained so we can connect
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a receipt to the correct account. If a rule changes, we update the applicable policy wording on this page and tell you how to contact us about the change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.